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Archive for: RETAIL

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Using observational research for behavioural segmentation of shoppers

Power of Personalisation

Emotional Connect Drive Loyalty and Value

Role of ‘Feel’ Factor in Customer Experience

CX is the winner

Store Choice Behaviour in an Evolving Market

Reference Pricing: Impact of Shopper's Behaviour at the Store

Online Retailing Paired with Kirana

Brand adoption by BoP retailers

Children in a Kirana store

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Recent Blogs

  • Power of PersonalisationOctober 28, 2020 - 1:56 pm
  • Emotional Connect Drive Loyalty and ValueOctober 28, 2020 - 1:31 pm
  • Role of ‘Feel’ Factor in Customer ExperienceSeptember 27, 2020 - 1:00 am
  • CX is the winnerSeptember 14, 2020 - 7:12 pm
  • Online Grocery Shopping In India 5December 15, 2018 - 9:52 pm
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